Legal & Copyright

Privacy Statement

This page explains how www.countrysideaccess.norfolk.gov.uk, which is managed by Norfolk County Council (www.norfolk.gov.uk), uses any information you give to us, and the ways in which we protect your privacy. 

The Data Protection Act

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third party unless you give us permission or the Council is legally obliged to do so.

Data Controller

Norfolk County Council appoints a Data Protection Officer who coordinates Data Protection across the Council and can be contacted by writing to The Data Protection Officer, Norfolk County Council, Council Hall, Martineau Lane, Norwich, NR1 2DH, Norfolk, UK or by telephoning 01603 222170.

What information do we collect?

If you are a user with general public and anonymous access the Norfolk County Council website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server.

We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

We collect information from visitors to the Norfolk County Council website in two ways:1. Requests for information or services via email and online forms2. Feedback via an online form

Contacting us

You can ask for information or request services in 5 ways: by requests and questions sent by online forms, e-mail, phone, post or in person. You can make comments and give us your feedback in the same way.If you send an e-mail or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate department who will respond to you. We do not pass on your details to any third party unless you give us permission or the Council is legally obliged to do so.After we have replied to you, we will keep a record of your message for at least six years.

Site usage information - Log files

Log files allow us to record visitors' use of the site. We put together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited.

What happens when I link to another site?

The Norfolk County Council website contains links to other websites. This privacy policy applies only to our site, so you should always take care when you are moving to another site and read the privacy statement of any site which collects personal information. Norfolk County Council accepts no responsibility or liability for these sites.
We do not pass on any personal information you have given us to any other site.

Access to your information and contacting Norfolk County Council

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by e-mail, phone or regular mail:

E-mail: louise.metz@norfolk.gov.uk
Phone: 01603 228990Mail: 
Corporate Web Manager
Communications Department
Norfolk County Council
Martineau Lane
Norwich 
NR1 2HD

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

6 May 2003


Disclaimer

Using our Website

The Enjoying the Norfolk Countryside website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.

We may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of the Enjoying the Norfolk Countryside website after a change has been made is your acceptance of the change.

Any material found at the Enjoying the Norfolk Countryside website, including text or images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for your own personal non-commercial use or for educational use. Permission for any other use must be obtained from the Corporate Web Manager, Norfolk County Council. Applications should be made to:

Corporate Web Manager
Communications Department
Norfolk County Council
County Hall
Martineau Lane
Norwich NR1 2DH

Telephone 01603 22990 
Fax 01603 222602
E-mail louise.metz@norfolk.gov.uk

We allow you onto www.countrysideaccess.norfolk.gov.uk in return for you agreeing not to adapt, alter or create any derivative work from any of the material contained in this site.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Intellectual property

The names, images and logos identifying Norfolk County Council, are proprietary marks of Norfolk County Council. Copying of our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner. Requests for permission to use our logo should be directed to:

Internal Communications and Marketing Manager
Communications Department
Norfolk County Council
County Hall
Martineau Lane
Norwich NR1 2DH

Telephone 01603 222843
Fax 01603 222602
E-mail christine.birchall@norfolk.gov.uk

Tell us who you are, the organisation you represent (if any) and how and why you wish to use our logo. Please include your name, address, telephone number, fax number and e-mail address.

Disclaimer

The Enjoying the Norfolk Countryside website and material relating to Government information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied (as far as permitted by law), including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. We will not be liable for any loss or damage arising from use of the Enjoying the Norfolk Countryside website. This limitation of liability includes, without limitation, liability for indirect or consequential loss loss, loss of (or loss of use of) data, loss of income or profits, damage to property and claims of third parties.

None of the exclusions and limitations contained in these Terms and Conditions are intended to limit any rights you may have which may not lawfully be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence.

Hyperlinking to us at Enjoying the Norfolk Countryside

You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site.

However, we do not permit our pages to be loaded into frames on your site. The Norfolk County Council pages must load into the user's entire window.

Hyperlinking by us at Enjoying the Norfolk Countryside

It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Termination

Your authorisation to use the Enjoying the Norfolk Countryside website automatically terminates without notice if you fail to comply with any of the Terms and Conditions and decisions on this are at our sole discretion. On termination, you must cease all use of the Enjoying the Norfolk Countryside website and destroy all and any materials copied directly or indirectly from the Enjoying the Norfolk Countryside website.

General

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.